Objective
At the end of the course the participant will acquire the theoretical concepts required to audit the process according to standard VDA 6.3, will understand the importance of the previous preparation to the audit and will be able to write effective audit reports.
Participant’s profile
• Familiar with the norm ISO 9001:2015 concepts (desirable)
• Familiar with the norm IATF16949:2016 (desirable)*
• Working experience at a production company
Introduction
• VDA
• Terms and definitions
• VDA 6.X regulations
• Other VDA regulations
• Process approach
• Risk based thinking
VDA 6.3 Requirements
• Product / Process design and development
• Supplier management
• Serial production
• Customer support, customer satisfaction, service
• Customer service, after sales
Audit Process
• Planning
• Preparation
• Execution
• Assessment
• Presentation of results
• Final evaluation and closure
Assessment
• Assessing the potential analysis
• Assessing a process audit for material products
Using the questionnaire
• Questionnaire overview
• Project management (P2)
• Planning the product & process development (P3)
• Carrying out the product & process development (P4)
• Supplier management (P5)
• Serial production (P6)
• Customer support, customer satisfaction, service (P7)
• Services (PD)
Assessment forms & overviews
• Assessment elements
• Mean value
• Process stage
• Generic baseline
• Achievement level