Privacy Policy
Servicios Profesionales de Alta Consultoría S.C. appreciates the interest shown in our company and services. At Servicios Profesionales de Alta Consultoría S.C., we take the protection of personal data very serious, which is why we provide you our with our privacy policy.
Responsible for the protection of your personal data
Servicios Profesionales de Alta Consultoría S.C. (SPC Consulting Group), with fiscal address at Anillo Periférico 301, Floor 2B, Colonia San Jemo, Monterrey, Nuevo León, is responsible for the processing of your personal data. You can contact us at the following phone number: (313) 654 9545.
For what purposes do we collect and use your personal data?
Your personal data will be used for the following purposes:
• To provide the service(s) requested by you
• To inform you about changes or new services related to those contracted or acquired by you
• To comply with obligations contracted
• To evaluate the quality of our service
• To conduct internal studies on consumer habits
• To send commercial information related to our services
What personal data do we obtain and from where?
For the purposes stated in this Privacy Policy, we may collect your personal data in different ways: when you provide them to us directly; when you visit our website or use our online services, and when we obtain information through other sources that are permitted by law.
Personal data we collect directly
We collect your personal data directly when you provide it to us through various means, such as when you request information about our seminars and/or services or give us information for us to provide one of our services.
The data we obtain by this means may include, among others:
• Commercial name and corporate name of the company to which you belong for billing purposes
• Your full name
• Your email address
• Your phone and mobile number
• City and state of residence
Personal data we collect when you visit our website or use our online services:
• Your full name
• Your email address
• Your phone and mobile number
• City and state of residence
• Personal data we collect from other sources
We may obtain information about you from other sources permitted by law, such as telephone or directories.
The data we obtain by these means may include, among others:
• Commercial name of the company
• Your full name
• Phone number
• Contact email
Sensitive personal data
We inform you that, to fulfill the purposes set forth in this Privacy Policy, we do not collect sensitive personal data, understood by law as those such as racial or ethnic origin, health status, religious beliefs, or political opinions, among others.
If in any particular case such information is necessary, we commit to treating it under the strictest security measures that guarantee its confidentiality.
Additionally, in accordance with what is established in Article 9 of the aforementioned Law, we will request your express consent for the processing of your sensitive personal data.
How can you limit the use or disclosure of your personal data?
You can stop receiving promotional messages or calls via landline, mobile phone, or email by following these steps: contact us at (313) 654 9545, or at the bottom of our email newsletters, click on the link “Unsubscribe from this list” or write an email to info@spc-us.com with the subject “unsubscribe.”
How to access or rectify your personal data or cancel or oppose its use?
You have the right to access your personal data that we possess and to the details of its treatment, as well as to rectify them if they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes stated in this Privacy Policy, are being used for non-consented purposes, or have concluded the contractual or service relationship, or oppose the treatment of them for specific purposes.
To exercise these rights, you can contact our phone number (313) 654 9545.
You will need to provide your identification data to locate you in our database and provide the required information.
How can you revoke your consent for the processing of your data?
At any time, you may revoke the consent you have given us for the processing of your personal data, so that we stop using them. For this, it is necessary to present your request by phone at (313) 654 9545.
To comply with your request, we will require your personal data to locate them in our system and properly unsubscribe them.
Within a maximum period of 5 working days, we will attend to your request and inform you of its outcome via your phone or email.
Your data may travel to another country or be shared with others
Your personal data may be transferred and processed inside and outside the country by people other than this company. In this sense, your information may be shared with our email marketing, SMS marketing, or ERP (Enterprise Resource Planning) service provider to offer you the services requested by you or to send you relevant information about our trainings and certificates via email or phone messages.
We commit not to transfer your personal information to third parties without your consent, except for the exceptions provided in Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, and to carry out this transfer in the terms set forth by that law.
If you do not express your opposition to your personal data being transferred, it will be understood that you have given your consent for it.
At any time, you can express your opposition through our form https://spc-us.com/contact/ or by phone at (313) 654 9545.
Modifications to the privacy policy
We reserve the right to make modifications or updates to this Privacy Policy at any time, to address legislative changes, internal policies, or new requirements for the provision or offering of our services or products.
These modifications will be available to the public through the following means: (I) brochures available at our trainings and certificates; (II) on our website https://spc-us.com/privacy-policy/; (III) or we will share it to the last email address you have provided.
Use of cookies and web beacons
Cookies are text files that are automatically downloaded and stored on the hard drive of the user’s computer when browsing a specific Internet page, allowing the Internet server to remember some data about this user, including their preferences for viewing pages on that server, name, and password.
Web beacons are images embedded in an Internet page or email that can be used to monitor a visitor’s behavior, such as storing information about the user’s IP address, duration of interaction on that page, and the type of browser used, among others.
We inform you that we use cookies and web beacons to obtain information from you anonymously, such as the following:
– Your type of browser and operating system
– The Internet pages you visit
– The links you follow
– The IP address
– The site you visited before ours
To whom can you submit complaints and reports about the improper treatment of your personal data?
If you consider that your right to personal data protection has been injured by any conduct of our employees or our actions or responses, or if you presume that there is a violation of the provisions set forth in the Federal Law on Protection of Personal Data Held by Private Parties in the treatment of your personal data, you may file the corresponding complaint or report with the IFAI. For more information, visit www.ifai.org.mx.